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Request Form, Return Goods Authorization
  1. Please read our return policy below before completing the Request for an Return Goods Authorization Number, Thank you.

  2. All return request must be approved by Atlanta Light Bulbs Inc. prior to any material being shipped back to Atlanta Light Bulbs Inc. A Return Goods Authorization number will be issued after approval.

  3. You must provide either your original online order confirmation number or the shipping ticket/invoice number. Click here for instructions.

  4. All Items must be returned within 30 days from the date an authorization number (RGA) is issued, after 30 Days RGA's are canceled and NO further requests are awarded.

  5. Please complete the online form below, your request will be answered within 72 hours (this does not include weekends).

  6. Conditions-(Please Read)

  7. Return Request: Request for returns must be made within 7 days of noted delivery by the carrier. Merchandise will not be considered for return and credit unless you, the buyer, have prior written approval from Atlanta Light Bulbs. *Merchandise that has been installed or used will not be accepted for return. All freight charges for returned merchandise must be prepaid by (you) the shipper. Merchandise returned to Atlanta Light Bulb without an RGA number will be refused or discarded and no credit issued. To send back a return an RGA number must be referenced on the shipment back to Atlanta Light Bulbs. RGA REQUESTS ARE ONLY ACCEPTED VIA EMAIL. In the event of a need for a return or exchange Atlanta Light Bulbs has the right to levy a restocking fee, deny the return or issue an exchange on a product. *Special order products that are not in stock at time of order are Non Returnable.*

  8. Warranties: ALL PRODUCTS ARE SOLD AS IS,AND CARRY NO WRITTEN WARRANTY BY ATLANTA LIGHT BULBS OR THE LAMP MANUFACTURER, UNLESS NOTED ON THE MANUFACTURERS PACKAGING OR WEBSITE.

  9. Shipping & Handling S&H Charges: Shipping and Handling charges are NON REFUNDABLE to the buyer unless Atlanta Light Bulbs is at fault due to an error in order picking or mis-shipment.

    Conditions: Request for returns must be made within 7 days of noted delivery by the carrier.Returns are subject to a 30% restocking charge. Merchandise that has been installed or used will not be accepted for return. Merchandise will not be considered for return and credit unless you (the buyer) have prior written approval from Atlanta Light Bulbs Inc. All freight charges for returned merchandise must be prepaid by the shipper. Merchandise returned to Atlanta Light Bulbs without an RGA (Return Goods Authroziation) number will be refused or discarded and no credit issued. In the event of a need for a return or exchange Atlanta Light Bulbs has the right to levy a restocking fee, deny the return or issue an exchange on a product. Special order products that are not in stock at the time of the order are Non Returnable.

 
Name: (required)    

IMPORTANT NOTE: It is imperative that you send your order number, order records are not kept under the customers name. We must have your order number to process any return goods authorization.

Where do I find my order number?

Email: (required)
Order Number: (required)
Address:
Suite:
City:
State:
Zip:
Phone:
 
Please enter all known information about your item(s).
Quantity Part Number (if known) Description Reason for return

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