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We like simple return policies...so here you go!
Just fill out the form on our returns page, give us a call or by log into your online account and request a return. Returns must be Authorized.
If you order the wrong item you have to pay to ship it back. If its defective or we made an error we pay!
When returned, the original shipping fee is not credited.
Please put a copy of the Authorized Return in the box.
The items must be in original packaging and in good working condition, so we can resell them.
Request must be made within 30 days.
You may be assessed a shelf restocking fee which can be upto 20%. Since our prices are so low, we have to pass along the cost of getting product back and restocking our shelves. There is good NEWS though. When you place a new offsetting order to replace what was ordered in error, the 20% restocking fee is waived!
Please call us if you have any questions!
- Flat Rate Shipping $9.95
We only charge $9.95 to ship highly breakable light bulbs and LEDs anywhere in the continental US* (Exclusions Apply)
Flat Rate exclusions include certain items that are ineligible due to weight and/or dimensions. Additionally, certain locations, such as Alaska, Hawaii, and other US territories do not qualify for the $9.95 flat rate shipping promotion due to additional shipping and handling expenses incurred.